Cost of Quality (COQ) is an approach or metric used to describe and measure how an organization’s resources are being used. The four categories of quality costs are: 1. Prevention costs
Cost of Quality (COQ) is an approach or metric used to describe and measure how an organization’s resources are being used. The four categories of quality costs are:
1. Prevention costs are expenses incurred for preventing the production of defective products such as training costs, process control costs, and quality planning costs.
2. Appraisal costs are the costs incurred in appraising the condition of a product or material with reference to specifications such as cost of inspection and testing and cost of maintaining the integrity of measuring instruments.
3. Failure costs are two types. Internal failure cost is the cost arising from defective units produced that are detected within the plant such as scrap, rework, and retest. Whereas external failure cost is the cost arising from defective products reaching the customer such as product returns and warranty charges.
The Automotive Quality Core Tools, also known as Quality Core Tools or just simply Core Tools are key pillars of an effective quality management system. Over 30 years ago, AIAG (Automotive Industry Action Group) and ASQ (American Society of Quality) collaborated with the domestic automotive manufacturers Ford, GM, and Chrysler (now FCA) to establish collective quality methods and tools, which became known as the Quality Core Tools. Other manufacturing sectors including aerospace, defense, medical, consumer products, transportation, and pharmaceutical adapted these tools over time.
Most automotive manufacturers and suppliers require use of one or more of the Core Tools. Therefore, organizations whose employees have mastered the Core Tool processes can assure their customers that the industry’s most qualified individuals are working on their behalf, and that IATF 16949 and applicable quality reference manual requirements will be met without fail.
PMC offers Core Tools Training that covers all tools including Advanced Product Quality Planning & Control Plan (APQP), Production Part Approval Process (PPAP), Failure Mode and Effects Analysis (FMEA), Statistical Process Control (SPC), and Measurement System Analysis (MSA) or provides training for each tool individually. https://bit.ly/3ixCF5j
Additional PMC Quality Services:
Assessment & Roadmap – PMC’s assessment and roadmap methodology is based on 25 years of experience in conducting productivity and quality measurement and process improvement projects. Our repeatable methodology involves two distinct phases: https://bit.ly/3m4339L 1. Assessment 2. Gap Analysis and Roadmap 3. Deliverable
Operational Excellence – Operational Excellence is the execution of the business strategy more consistently and reliably than the competition and it is evidenced by results. Operational Excellence integrates management philosophies and methodologies to reach Excellence. However, most of its drivers are based on earlier continuous improvement methodologies, such as Lean Thinking, Six Sigma and Scientific Management. For more information click here: https://bit.ly/383yV9U
International Standards – A quality management system (QMS) is a set of policies, processes and procedures required for planning and execution (production / development / service) in the core business area of an organization (i.e., areas that can impact the organization’s ability to meet customer requirements). https://bit.ly/3oRt9Ot
Auditing – PMC offers to develop, implement, conduct, and sustain the internal and 2nd Party auditing programs https://bit.ly/3elXQqn. In addition, PMC provides internal and lead auditor training and certification for: IATF 16949:2016 – Automotive Quality Management System ISO 9001:2015 – Quality Management System ISO 14001:2015 – Environmental Management System ISO 45001:2018 – Occupational Health and Safety System ESD S20.20:2014 – Electro Static Discharge (ESD) Standard VDA 6.3 – German Automotive Quality Standard
Other PMC Services:
Laser Scanning & 3D Modeling: https://bit.ly/3iY6LQg
Facility Layout & Material Flow Optimization: https://bit.ly/2SgLZQ1
Parts Scanning & Reverse Engineering: https://bit.ly/3jSIM5s
Manufacturing Productivity: https://bit.ly/3ioGmd8
Program Management: https://bit.ly/2HDTA9d
Quality Assessment & Roadmap: https://bit.ly/3m4339L
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